Maintenance and Care of the Hearing Aids

Your hearing aids are designed to resist moisture and perspiration; however, maintenance and care of your hearing aids is important to sustaining excellent performance and long life of the hearing aids. If your hearing aids are exposed to water, sweat, or excess dust, the aids must be cleaned and dried.

Cleaning your Hearing Aids

Inspect your hearing aids for signs of dirt, earwax, and moisture. Clean the surface of the hearing aids with the brush provided in the package.

Cleaning Thin Tubes and Domes

Inspect your thin tubes and domes for signs of dirt, earwax, and moisture. If the thin tube or dome is visibly dirty, do not try to clean them with chemicals or harsh detergents. The thin tube can be cleaned by inserting the thin tube cleaning wire all the way through the thin tube (see photo). Only use the thin tube wire provided in the package. The domes can be cleaned with dish soap and water or replacement domes can be ordered.

cleaning your hearing aid

Hearing Aids Storage

The hearing aids should be stored in a dry place at room temperature with the battery drawer in the OFF position when the hearing aids are not being used. The battery should be removed for any long-term storage.

Operating Conditions

The hearing aids can be operated in the following environmental conditions:

Temperature not to exceed 122F. Humidity not to exceed 95% rH

This hearing aid is classified as IP57 (depth of 1 meter for 60 minutes). It is designed to withstand daily life (mild rain, perspiration). It is not intended to withstand liquids with chemical content such as detergents, chlorinated water, soap, hair spray, make up, cosmetics or saltwater. Do not immerse your hearing aids in water.

Conditions Causing Adverse Effect

Avoid excessive vibration, mechanical shock, and dropping your hearing aids on hard surfaces. Avoid exposure to excessive heat, humidity or water. These conditions may damage your hearing aids and void the warranty.

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